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Message for customers

*** PLEASE BE AWARE *** we are currently receiving an extremely high volume of new applications and emails and therefore there may be delays with us processing your request. It is currently taking around 3 weeks to assess a new application or to assess changes of circumstances on an application. Please don't contact us regarding applications submitted less than 3 weeks ago as we will contact you once your application has been processed. If you have any queries relating to your application please check out our 'Frequently asked questions' page as there is lots of information around applying and bidding on this page. If you have a query regarding a property that is being advertised or that has been advertised recently please contact the relevant landlord directly.

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